About Us

Built by BFSI Operators

User Connect Online is founded by industry leaders with over 30+ years of combined experience across lending, payments, fintech infrastructure, and digital financial services.

Meet The Founders

Akshat Singhal

Akshat Singhal

IIM Ahmedabad (2014) | BITS (2012)

Razorpay

Cashfree

Moglix

Deep experience building and scaling fintech and payment ecosystems, driving digital onboarding, risk infrastructure, and customer engagement at scale.
Sweta Parasavedi

Sweta Parasavedi

ISB (2010)

Pharmeasy

Jio Finance

Multiple Fintech Startups

Extensive leadership experience across BFSI and fintech startups, focused on scaling financial services, digital lending, and customer lifecycle engagement.

Why We Built User Connect Online

Having built and scaled financial products across payments, lending, and fintech infrastructure, we saw firsthand where digital journeys break — especially during onboarding.

User Connect Online was created to bridge that gap — enabling intelligent, real-time engagement through AI-powered chat and voice agents that prevent drop-offs and improve conversion across financial journeys.